Returns & Exchanges
At Muzzies Crokinole, we take pride in the craftsmanship of our boards and want you to be completely satisfied with your purchase. If your board or accessories do not meet your expectations, we offer a 30-day return window for items in their original, unused condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your crokinole board in its original protective packaging to ensure it is not damaged during transit.
Ship the Item
Affix the provided shipping label and drop the package off at any authorized carrier location, ensuring you retain a copy of the tracking receipt.
Receive Your Refund
Once our artisans inspect the returned board for quality assurance, we will process your full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing